I can understand that buying porcelain from a website shop is a little daunting.
Please rest assured that your custom is very important to me and I will do all I can to assist you.
If you decide to buy an item from me and then change your mind I offer a full refund less postage costs.
If my listing is misleading or an item is not as described then I will also refund your postal costs.
Please contact me within 7 days of receipt if you wish to return an item.
I am also very happy for you to come and view any item in person by appointment. Please contact me if you wish to do this.
All items purchased will be dispatched within two working days of your order and I will Email you to confirm this, and provide tracking numbers if applicable.
If you still feel a little unsure, please see my eBay feedback and remember you will be fully covered by paypal’s buyer’s guarantee.